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Asset Sharing

Share Your Assets. Support Your Customers.

Assign your organization's assets to customers directly from your dashboard. Customers view what's been shared with them and can raise support queries all tracked and resolved from one place.

Share Your Assets. Support Your Customers.
2 minTo assign an asset to a customer
0Phone calls needed for issue reporting
Real-timeQuery status visibility

What's included

Key Capabilities

📦

Asset Assignment

Select any asset from your registry and assign it to a customer in seconds. Customers immediately see what's been shared with them.

👤

Customer Management

Maintain a directory of customers with their contact and company details. Assign assets to the right customer every time.

🛠️

Query & Issue Raising

Customers report problems with a title, description, priority level, and optional photo attachments directly from the mobile app.

📊

Query Tracking & Resolution

Track every customer query from Open to In Progress to Resolved. Full visibility for both your team and the customer at all times.

Share Your Assets. Support Your Customers. feature

Simple by design

How Modules Work Together

01

Add your customer

Create a customer profile with their name, company, email, and contact details takes under a minute.

02

Assign the asset

Select the asset from your registry and assign it to the customer. The asset is immediately visible in their mobile app.

03

Customers report, you resolve

If customers find an issue, they raise a query with priority and attachments. Your team sees it instantly and resolves it.

Give customers direct access to your assets

See how OBVIOPS Asset Sharing works in a 20-minute personalised demo.

Book a Free Demo